RealVNC Connect
Documentation and FAQs for RealVNC Connect
RealVNC Connect v8
- Sharing remote access using RealVNC Connect v8
- SHA256 checksums for RealVNC Connect v8
- Deploying and Licensing RealVNC Connect v8 using Windows MSIs
- Getting Started with RealVNC Connect v8
- Sharing your screen using Code Connect
- Getting Started with Helpdesk (On-Demand Assist) in v8
Getting Started
- What are RealVNC Connect, RealVNC Server and RealVNC Viewer? Which app do I install where and where can I download them?
- What are Device Access and On-Demand Assist?
- How do I get started with RealVNC Connect on Windows?
- How do I get started with RealVNC Connect on macOS?
- Additional setup steps required for RealVNC Connect on macOS
- How do I get started with RealVNC Connect on Linux?
On-Demand Assist
Using RealVNC Connect Features
- Annotations
- Audio in RealVNC Connect
- Can I blank the screen of a remote computer while I'm connected to it?
- Can I see if my computers are online?
- Can I launch RealVNC Viewer from a link on a web page or program using URIs?
- Communicating Securely Using Chat
Accounts and Teams
- Viewing and managing remote access sessions
- What is a team, and how do I add computers and people to it?
- Setting up and Managing your RealVNC Connect Team
- API Access - managing API Access Keys
- Can I configure which people can access which remote computers?
- Can I promote people to help administer my team?
Sales and Licensing
- Introducing Concurrent Sessions
- Can I take a trial?
- How do I subscribe to RealVNC Connect?
- Applying an offline license to RealVNC Connect
- Making changes to your RealVNC Connect subscription
- Can I get a refund?
Configuration
- Adding Virtual Displays
- Configuring RealVNC Connect Using Parameters
- How do I add Users & Permissions for RealVNC Server when connected using RDP?
- How do I create a shared device list in RealVNC Viewer?
- How do I enable notifications for RealVNC Server for iOS?
- How do I launch RealVNC Viewer connections from a shortcut, the command line or automatically when I log in on my computer?
Security and Privacy
- Creating and using a secure password
- How do I set up 2-step verification for my RealVNC account?
- Is RealVNC secure?
- How do I change my cookie settings?
- How do I review Audit events for my Team?
- All About Logging
Connectivity
Mass deployment and central configuration
- Automatically applying your cloud connectivity token to cloud license RealVNC Server in the Windows MSI Installer
- Can I deploy and license RealVNC Connect remotely?
- Centralised logging for RealVNC Server
- Centralising RealVNC Server logs and reporting events with Elastic Stack
- Centralising RealVNC Server logs and reporting events with Wazuh
- Creating a customised Windows MSI installer for RealVNC Server
On-Prem Management Console
FAQs
- How do I update RealVNC Connect?
- Can I make multiple connections to the same device?
- Can I connect when a device is asleep, or powered off?
- Can I download an older version of RealVNC Viewer and RealVNC Server?
- Can I share my remote control session (screen)?
- How do I connect from a non-RealVNC VNC Viewer to RealVNC Server on a Raspberry Pi?
Troubleshooting
- Why do I get an error when trying to upgrade RealVNC Server 7.13.1 for macOS?
- macOS Tahoe (26) and RealVNC Server v7 - Known Issue
- Bluetooth/physical keyboard not working in RealVNC Viewer on iOS/iPadOS 26
- Why do I only see the first 1000 devices in my team in RealVNC Viewer?
- Why am I not able to end remote access sessions using the RealVNC Connect Portal?
- No Sound in RealVNC Viewer - Troubleshooting Audio
Virtual Mode (Linux)
- Why do I see an "Authentication Required" popup when connecting to a Virtual Mode session?
- RealVNC Server Virtual Mode Overview
- Beginner's guide to Virtual Mode
- Configuring Xvnc Using X Options
- How do I adjust the screen resolution of a virtual desktop under Linux?
- How do I make virtual desktop sessions persistent when using RealVNC Server's Virtual Mode daemon?
man pages for RealVNC Linux applications
- RealVNC Connect Programs - Linux
- vncinitconfig man page
- vnclicense man page
- vncpasswd man page
- vncserver-x11 man page
- vncserver-x11-serviced man page
For Reference
- Contacting RealVNC
- RealVNC Support's Hours of Operation
- SHA256 checksums for RealVNC Connect v7
- API Access - API documentation and example scripts
- Capacity for VNC Connect cloud services
- Change of RealVNC Office Address
Release Notes
- RealVNC Connect App
- RealVNC Viewer and RealVNC Server (v7)
- On-Demand Assist
- On-Prem Management Console
- Virtual Display Driver