RealVNC Connect
Documentation and FAQs for RealVNC Connect
RealVNC Connect v8
- Getting Started with RealVNC Connect v8
- Getting Started with Helpdesk (On-Demand Assist) in v8
- Accepting a RealVNC Connect invitation in RealVNC Connect v8
- Advanced Filtering
- Communicating Using Chat in v8
- Configuring and Licensing RealVNC Connect v8 for Windows using Group Policy
Getting Started
- RealVNC Viewer and Server Basics
- What are RealVNC Connect, RealVNC Server and RealVNC Viewer? Which app do I install where and where can I download them?
- What are Device Access and On-Demand Assist?
- How do I get started with RealVNC Connect on Windows?
- How do I get started with RealVNC Connect on macOS?
- Additional setup steps required for RealVNC Connect on macOS
On-Demand Assist
Using RealVNC Connect Features
- Checking the connection status of your device
- Annotations
- Audio in RealVNC Connect
- Can I blank the screen of a remote computer while I'm connected to it?
- Can I see if my computers are online?
- Can I launch RealVNC Viewer from a link on a web page or program using URIs?
Accounts and Teams
- API Access - managing API Access Keys
- Can I configure which people can access which remote devices?
- Can I promote people to help administer my team?
- Deleting a team (Lite and Trial teams only)
- Do I have to sign up for a RealVNC account?
- Do I need more than one team?
Sales and Licensing
- Introducing Concurrent Sessions
- Can I take a trial?
- How do I subscribe to RealVNC Connect?
- Applying an offline license to RealVNC Connect
- Can I get a refund?
- Can I have my subscription re-applied automatically from the cloud when I renew, even if I don't want cloud connectivity?
Configuration
- Adding Virtual Displays
- Configuring RealVNC Connect Using Parameters
- Connection Encryption Methods
- How do I add Users & Permissions for RealVNC Server when connected using RDP?
- How do I create a shared device list in RealVNC Viewer?
- How do I enable notifications for RealVNC Server for iOS?
Security and Privacy
- Creating and using a secure password
- How do I set up 2-step verification for my RealVNC account?
- Is RealVNC secure?
- All About Logging
- Are there any known security vulnerabilities?
- How do I change my cookie settings?
Connectivity
- What are cloud connections and direct connections?
- All About Cloud Connections
- All About Direct Connections
- Connecting to Third-Party VNC Servers
- Configuring firewalls to allow direct connections
- Configuring proxies for RealVNC Connect
Mass deployment and central configuration
- Automatically applying your cloud connectivity token to cloud license RealVNC Server in the Windows MSI Installer
- Can I deploy and license RealVNC Connect remotely?
- Centralised logging for RealVNC Server
- Centralising RealVNC Server logs and reporting events with Elastic Stack
- Centralising RealVNC Server logs and reporting events with Wazuh
- Creating a customised Windows MSI installer for RealVNC Server
On-Prem Management Console
- On-Prem Management Console - Web Viewer
- Getting Started with the On-Prem Management Console
- Getting Started with On-Prem Zone
- Creating a certificate for the On-Prem Management Console with Active Directory Certificate Services (ADCS)
- Deploying Viewers and Servers with local certificates
- On-Prem Management Console - Certificate Requirements
FAQs
- How do I update RealVNC Connect?
- Can I make multiple connections to the same device?
- Can I connect when a device is asleep, or powered off?
- Can I download an older version of RealVNC applications?
- Can I share my remote control session (screen)?
- How do I connect from a non-RealVNC VNC Viewer to RealVNC Server on a Raspberry Pi?
Troubleshooting
- RealVNC Connect Error Messages
- An authentication error occurred. See the VNC Server error log for details.
- Black screen when connecting to a Mac
- Completely Removing RealVNC Connect
- Connecting to WayVNC on a Raspberry Pi device running Wayland using RealVNC Viewer
- Disabling direct capture on Raspberry Pi using the command line
Virtual Mode (Linux)
- Why do I see an "Authentication Required" popup when connecting to a Virtual Mode session?
- Beginner's guide to Virtual Mode
- Configuring RealVNC Server's Virtual Mode to use SystemXorg mode
- Configuring Xvnc Using X Options
- How do I adjust the screen resolution of a virtual desktop under Linux?
- How do I make virtual desktop sessions persistent when using RealVNC Server's Virtual Mode daemon?
man pages for RealVNC Linux applications
- RealVNC Connect Programs - Linux
- vncinitconfig man page
- vnclicense man page
- vncpasswd man page
- vncserver-x11 man page
- vncserver-x11-serviced man page
For Reference
- Important changes to RealVNC Viewer: Information and FAQs
- Verifying the GPG signature of RealVNC Connect RPM packages
- Contacting RealVNC
- RealVNC Support's Hours of Operation
- API Access - API documentation and example script
- Capacity for VNC Connect cloud services
Release Notes
- RealVNC Connect All-in-One
- RealVNC Connect Viewer
- RealVNC Viewer and RealVNC Server (v7)
- On-Demand Assist
- On-Prem Management Console and Zone
- Virtual Display Driver
- RealVNC Connect for Mobile