RealVNC Connect
Documentation and FAQs for RealVNC Connect
Getting Started
- What are RealVNC Connect, RealVNC Server and RealVNC Viewer? Which app do I install where and where can I download them?
- What are Device Access and On-Demand Assist?
- How do I get started with RealVNC Connect on Windows?
- How do I get started with RealVNC Connect on macOS?
- Additional setup steps required for RealVNC Connect on macOS
- How do I get started with RealVNC Connect on Linux?
On-Demand Assist
Using RealVNC Connect Features
- Audio in RealVNC Connect
- Can I blank the screen of a remote computer while I'm connected to it?
- Can I see if my computers are online?
- Can I launch RealVNC Viewer from a link on a web page or program using URIs?
- Communicating Securely Using Chat
- Copying and Pasting Text
Accounts and Teams
- What is a team, and how do I add computers and people to it?
- Setting up and Managing your RealVNC Connect Team
- API Access - managing API Access Keys
- Can I configure which people can access which remote computers?
- Can I promote people to help administer my team?
- Do I have to sign up for a RealVNC account?
Sales and Licensing
- Can I take a trial?
- How do I subscribe to RealVNC Connect?
- Which subscription is right for me?
- Applying an offline license to RealVNC Connect
- Can I add capacity mid-subscription?
- Can I get a refund?
Configuration
- Can each user have their own separate session on macOS?
- Configuring RealVNC Connect Using Parameters
- How do I add Users & Permissions for RealVNC Server when connected using RDP?
- How do I create a shared offline Address Book in RealVNC Viewer?
- How do I enable notifications for RealVNC Server for iOS?
- How do I launch RealVNC Viewer connections from a shortcut, the command line or automatically when I log in on my computer?
Security and Privacy
- Creating and using a secure password
- How do I set up 2-step verification for my RealVNC account?
- Is remote access safe?
- How do I change my cookie settings?
- How do I review Audit events for my Team?
- All About Logging
Connectivity
Mass deployment and central configuration
- Can I deploy and license RealVNC Connect remotely?
- Creating a pre-configured SSO RealVNC Viewer for Windows installer
- Centralised logging for RealVNC Server
- Centralising RealVNC Server logs and reporting events with Elastic Stack
- Centralising RealVNC Server logs and reporting events with Wazuh
- Creating a customised Windows MSI installer for RealVNC Server
FAQs
- Can I connect when a device is asleep, or powered off?
- Can I download an older version of RealVNC Viewer and RealVNC Server?
- Can I share my remote control session (screen)?
- How do I connect from a non-RealVNC VNC Viewer to RealVNC Server on a Raspberry Pi?
- How do I re-join a RealVNC Server to the cloud, or change which team RealVNC Server belongs to?
- How do I use RealVNC Viewer on a Chromebook?
Troubleshooting
- Bluetooth/physical keyboard not working in RealVNC Viewer on iOS/iPadOS 18
- Why do I see "RealVNC Viewer must be updated to use RealVNC services." when trying to connect to a remote device?
- RealVNC Connect Error Messages
- Printing does not work in RealVNC Viewer on macOS Sonoma
- An authentication error occurred. See the VNC Server error log for details.
- Completely Removing RealVNC Connect
Virtual Mode (Linux)
- What is a virtual desktop / Virtual Mode?
- Beginner's guide to Virtual Mode
- Configuring Xvnc Using X Options
- How do I adjust the screen resolution of a virtual desktop under Linux?
- How do I make virtual desktop sessions persistent when using RealVNC Server's Virtual Mode daemon?
- How do I use VNC Server in Virtual Mode on Linux in conjunction with the system Xorg server?
man pages for RealVNC Linux applications
- RealVNC Connect Programs - Linux
- vncinitconfig man page
- vnclicense man page
- vncpasswd man page
- vncserver-x11 man page
- vncserver-x11-serviced man page
For Reference
- Release Notes
- RealVNC Account SSO - Entra ID - update required
- RealVNC Connect and macOS 15 Sequoia
- Change of RealVNC Office Address
- Contacting RealVNC
- RealVNC Support's Hours of Operation