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Supported Platforms for On-Demand Assist

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Jack N RealVNC
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This page lists platforms that are supported by the On-Demand Assist app.

Please refer to the RealVNC Product Lifecycle Policy in addition to the tables below to check if a particular version or platform is supported by RealVNC.

Windows

Supported Windows versions Additional Requirements
Windows 10 None.
Windows 11 None.

macOS

Supported MacOS versions Additional Requirements
macOS Monterey (12) Setup required.
macOS Ventura (13) Setup required.
macOS Sonoma (14) Setup required.
macOS Sequoia (15) Setup required.

Linux

Supported Linux versions Additional Requirements
Ubuntu 24.04 LTS None.
Rocky Linux 8.x None.

iOS / iPadOS

Supported iOS / iPad OS version Additional Requirements
iOS 14 None.
iOS 15 None.
iOS 16 None.
iOS 17 None.
iOS 18 None.
iPadOS 14 None.
iPadOS 15 None.
iPadOS 16 None.
iPadOS 17 None.
iPadOS 18 None.

Android

Supported Android version Additional Requirements
Android 8 (Oreo) 64-bit only.
Android 9 (Pie) 64-bit only.
Android 10 64-bit only.
Android 11 64-bit only.
Android 12 64-bit only.
Android 13 64-bit only.
Android 14 64-bit only.
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