Troubleshooting
- Why does RealVNC Server show an error when checking for updates?
- Why am I not able to end remote access sessions using the RealVNC Connect Portal?
- How do I suppress the RealVNC Viewer first run splash screen?
- Why do I see "RealVNC Viewer must be updated to use RealVNC services." when trying to connect to a remote device on a Per Concurrent Session subscription?
- RealVNC Connect Error Messages
- Printing does not work in RealVNC Viewer on macOS Sonoma
- An authentication error occurred. See the VNC Server error log for details.
- Completely Removing RealVNC Connect
- Connecting to WayVNC on a Raspberry Pi device running Wayland using RealVNC Viewer
- Disabling direct capture on Raspberry Pi using the command line
- Display issues when connecting to RealVNC Server running on Linux
- Display issues when connecting to RealVNC Server running on Windows
- Dynamically-filled/form field PDFs do not print correctly with RealVNC Connect
- How do I disable Wayland to use RealVNC Connect?
- How do I obtain Diagnostics for RealVNC Support?
- How do I view Session information for a remote access session?
- How do I generate debug logs in RealVNC Connect?
- I can't send a Ctrl-Alt-Delete combination to my Windows computer
- Keyboard shortcuts stop working in RealVNC Connect
- Popup for "VNC Viewer would like to paste from..." appearing on iOS/iPadOS 16
- RealVNC Server does not start on Raspberry Pi unless a mouse/keyboard are connected
- RealVNC Server for Mobile - Known Issues
- RealVNC Server is not licensed correctly
- RealVNC Viewer is no longer remembering my passwords
- Resolving the "Sleep is enabled" warning in RealVNC Server
- What does HTTP Unauthorized mean and how do I resolve it?
- What do I do if I don't receive an email for email verification/password reset/device authorization?
- Why can I no longer print to my local printer when connected to my remote Windows computer?
- Why can’t I connect?
- Why does RealVNC Viewer for iOS disconnect when I switch apps?