Troubleshooting
- Why does RealVNC Viewer for iOS disconnect when I switch apps?
- Why does RealVNC Server show an error when checking for updates?
- Why does Windows display a “Bad Image” error when using RealVNC applications?
- Why doesn't RealVNC Server start on boot on Windows / MacOS?
- Why do I get an "Access is denied" error message when connecting to RealVNC Server?
- Why do I get an "Access denied to VNC Server; please sign in to connect" error message when trying to connect to a RealVNC Server?
- Why do I only see the first 1000 devices in my team in RealVNC Viewer?
- Why do I receive an error message saying "Too many security failures" when I try to connect?
- Why do I see a low resolution when connected to RealVNC Server for Windows on a headless/virtual machine?
- Why do I see an infinite "hall of mirrors" when I connect?
- Why do I see "RealVNC Viewer must be updated to use RealVNC services." when trying to connect to a remote device on a Per Concurrent Session subscription?
- Why does the RealVNC Server notification icon not appear on Linux?
- Why is my cursor stuck in the RealVNC Viewer window?
- Why is my mouse/cursor shown as a small dot when connecting to RealVNC Server running on Windows?
- Why is RealVNC Server not currently listening for cloud connections?