Troubleshooting
- Why do I get an error when trying to upgrade RealVNC Server 7.13.1 for macOS?
- macOS Tahoe (26) and RealVNC Server v7 - Known Issue
- Bluetooth/physical keyboard not working in RealVNC Viewer on iOS/iPadOS 26
- Why do I only see the first 1000 devices in my team in RealVNC Viewer?
- Why am I not able to end remote access sessions using the RealVNC Connect Portal?
- No Sound in RealVNC Viewer - Troubleshooting Audio
- Why do I see "RealVNC Viewer must be updated to use RealVNC services." when trying to connect to a remote device on a Per Concurrent Session subscription?
- Black screen when connecting to a Mac
- RealVNC Connect Error Messages
- Printing does not work in RealVNC Viewer on macOS Sonoma
- An authentication error occurred. See the VNC Server error log for details.
- Completely Removing RealVNC Connect
- Connecting to WayVNC on a Raspberry Pi device running Wayland using RealVNC Viewer
- Disabling direct capture on Raspberry Pi using the command line
- Display issues when connecting to RealVNC Server running on Linux
- Display issues when connecting to RealVNC Server running on Windows
- Dynamically-filled/form field PDFs do not print correctly with RealVNC Connect
- How do I disable Wayland to use RealVNC Connect?
- How do I obtain Diagnostics for RealVNC Support?
- How do I suppress the RealVNC Viewer first run splash screen?
- How do I view Session information for a remote access session?
- How do I generate debug logs in RealVNC Connect?
- I can't send a Ctrl-Alt-Delete combination to my Windows computer
- Keyboard shortcuts stop working in RealVNC Connect
- Popup for "VNC Viewer would like to paste from..." appearing on iOS/iPadOS 16
- RealVNC Server does not start on Raspberry Pi unless a mouse/keyboard are connected
- RealVNC Server for Mobile - Known Issues
- RealVNC Server is not licensed correctly
- RealVNC Viewer is no longer remembering my passwords
- Resolving the "Sleep is enabled" warning in RealVNC Server