We do our very best to respond as soon as possible to all enquiries, but response times can vary depending on the volume of support requests we receive.
We're open Monday to Friday and operate an English language only service. Our hours of operation are:
5am-4pm EST / 2am-1pm PST / 10am-9pm GMT / 11am-10pm CET
To see how to get in contact with us, please see this page.
Are you a Home, Lite or Essentials subscription holder?
Please refer to this article before submitting a request