Are you a Lite subscription holder?
Please refer to this article before submitting a request
If you have a paid plan, our Sales and Customer Support teams can be reached by phone, live chat or by submitting a ticket.
For our hours of operation, please see: RealVNC Support's Hours of Operation
Phone
Live Chat
Live chat is available on the RealVNC website and RealVNC Help Center using the chat widget at the bottom right of the screen.
If the virtual assistant is unable to help, you will be able to speak to a friendly member of the team.
Ticket
You can submit a ticket to the Customer Support team using the online form here.
Have you been invited to someone's team and experiencing difficulties?
Please contact the RealVNC Connect team manager that invited you or reach out to your IT team.
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