Are you a Home, Lite or Essentials subscription holder?
Please refer to this article before submitting a request
Our Sales and Customer Support teams can be reached by live chat, by phone, or by submitting a ticket.
Live chat with our virtual assistant, Veronica, is available on the RealVNC website and RealVNC Help Center using the blue chat widget at the bottom right of the screen.
If Veronica is unable to help, you will be able to speak to a friendly member of the team.
If you would prefer to speak to us on the phone, telephone numbers to reach the teams can be found:
- for Sales, on the RealVNC website
- for Customer Support, on the Billing page of the RealVNC Connect Portal (eligible subscription holders only)
For our hours of operation, please see: RealVNC Support's Hours of Operation
Have you been invited to someone's team and experiencing difficulties?
Please contact the VNC Connect team manager that invited you or reach out to your IT team.
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