DLL error received after updating to VNC Connect 8.5.3
Having updated to VNC Connect 8.5.3, I receive the following error (repeatedly) upon opening or using the application:
rvncconnect.exe - Bad Image
C:\windows\system\nvspcap64.dll is either not deigned to run on windows or it contains an error. Error 0xc0000428
Comments
Hi Stuart, thanks for reporting this.
The error references an NVIDIA DLL, and it may be related to a compatibility issue with RealVNC's RestrictedMode security feature.
We have a Help Center article covering this type of error:
https://help.realvnc.com/hc/en-us/articles/35702380579485
Could you confirm which Windows version you're using, whether you have NVIDIA software installed and if the error appears immediately when opening RealVNC Connect or only during a session?
This will help us narrow down the cause and advise on the next steps.
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