If you or your organization have opted to enable RealVNC Connect's Azure AD SSO, you need to use your organisation/work account to sign in to RealVNC Connect instead of a RealVNC account. To discuss enabling Azure AD SSO for your subscription, please contact us.

Signing in to RealVNC Viewer

Desktop

1. Open RealVNC Viewer, and click Sign In
   
   
   
   
2. Click the Sign in with your organization button
   
   
   
   
3. Enter the Organization Identifier that was provided by your system administrator
   Note, if your system administrator has created a pre-configured RealVNC Viewer, configured OidcOrgIdentifier in policy or you have signed in with Azure AD SSO previously, this step will be automatically skipped by RealVNC Viewer.
   
   
   
   
4. Your browser will open to Microsoft's sign in page. Select the account you want to sign in with and complete the sign in process
   
   
   
   
5. Click Continue when prompted about signing in to VNC-Connect-SSO
   
   
   
   
6. Click Open on the browser pop-up that appears to complete the sign in to RealVNC Viewer
   
   
   
   
7. You will be signed in to RealVNC Viewer and your Team and computers will automatically appear
   
   

Mobile

1. Open the RealVNC Viewer app and tap the Menu icon in the top left
   
   
   
   
2. Tap the Sign In button
   
   
   
   
3. Tap the Sign in with your organization link
   
   
   
   
4. Enter the Organization Identifier that was provided by your system administrator and tap Continue
   
   
   
   
5. Your browser will open to Microsoft's sign in page. Select the account you want to sign in with and complete the sign in process
   
   
   
   
6. Click Continue when prompted about signing in to VNC-Connect-SSO
   
   
   
   
7. You will be signed in to RealVNC Viewer and your Team and computers will automatically appear
   
       

Signing in to the RealVNC Connect Portal

1. Navigate to the dedicated RealVNC Connect Azure AD SSO Portal URL provided by your system administrator, e.g. https://manage.realvnc.com/en/sso/mycompanyname, then click Next
   
   
   
   
2. Your browser will open to Microsoft's sign in page. Select the account you want to sign in with and complete the sign in process
   
   
   
   
3. You will be returned to the RealVNC Connect portal
   
   

Signing in to RealVNC Server

It is not currently possible to apply your subscription to RealVNC Server by signing in with an Azure AD SSO account. Instead, you need to use a cloud connectivity token. For more information, please see Using Cloud connectivity tokens.