VNC 5.x EOL FAQs

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What does this EOL announcement mean for me?

RealVNC will no longer release new versions of VNC 5.x (including security fixes) from the EOL date (3rd October 2022). However, we will continue to offer technical support for customers requiring it after the EOL date. For this announcement, see Product End of Life (EoL) notice.

From the EOL date, the VNC 5.x license key will no longer be visible within the VNC Connect Portal.

Please note that if you continue using VNC 5.x on devices after the EOL date, then you do so accepting that no further fixes for security or functionality will be issued.

Can I upgrade to VNC Connect?

If you have a valid VNC 5.x license key, you can upgrade to VNC Connect, unless specifically excluded by your license agreement with RealVNC. For more information on upgrading, please visit this help page.

What should I do if VNC Connect doesn’t support my legacy platform?

While VNC Connect offers backward compatibility for some platforms, it does not support the following:

  • Windows 2000, XP, Vista, Server 2003, Server 2008
  • macOS 10.9 and earlier
  • Ubuntu 15.10 and earlier; Red Hat 5 and earlier
  • Solaris, HP-UX, AIX

For detail on the platforms supported by VNC Connect, click here.

In the first instance, we advise that you update your devices to the latest version of their operating systems. If you are unable to do so, then we recommend you upgrade to the latest 5.3.4 release on these legacy devices.

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