Tax queries (EU VAT and US sales tax)

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EU VAT

Renewals

If you are based in the EU and are VAT registered, you can now add your VAT number to your account at any time on the Billing page of the VNC Connect portal.

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Please note that VAT will be charged at the time of your renewal if your VAT number is not saved to your account. Please ensure you add your VAT number in a timely manner before your subscription renews to avoid paying VAT.

 

New purchases

If you are purchasing a new subscription, you will be presented with the option to add your VAT number prior to purchase.

 

US Sales Tax

We charge US sales tax to customers who purchase direct from RealVNC in the following states: Texas, Pennsylvania, Wisconsin, Massachusetts, Washington, North Carolina, Illinois, and Ohio.

If you are tax exempt and are located in one of the above states, please email your exemption certificate or other supporting documentation to shop@realvnc.com.

For any other invoicing queries, please see Invoice and Payment queries

 

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