RealVNC software and services support a wide range of platforms, as detailed here: Supported Platforms
Please refer to the Release Notes section for a list of available versions and complete changelog.
RealVNC's support lifecycle is designed to help customers stay secure and supported. Security updates and critical fixes are provided for currently supported versions, so we recommend keeping RealVNC Connect up to date to benefit from the latest protections and improvements.
Definitions of Support Services
| Service | Definition |
|---|---|
| Product Support | Support provided by RealVNC's product support team where issue can be resolved through existing parameters or features within RealVNC Connect. |
| Critical fixes | Fixes for critical errors within RealVNC Connect, as defined at the discretion of RealVNC. |
| Security updates | Updates to RealVNC Connect which are defined, at the discretion of RealVNC, as related to the security of RealVNC Connect. |
| Non-security updates | Updates which are not related to the security of RealVNC Connect i.e. new features, enhancements of existing features, or non-critical fixes. |
RealVNC Connect 8
| Version | Support services available |
|---|---|
| Current version | Product Support Critical fixes Security updates Non-security updates |
| Previous 2 minor versions (public releases only) |
Product Support |
| Other versions | None |
RealVNC Connect 7
| Version | Support services available |
|---|---|
| Current version | Product Support Critical fixes Security updates Non-security updates |
| Previous 2 minor versions (public releases only) |
Product Support |
| Other versions | None |
On-Demand Assist
| Version | Support services available |
|---|---|
| Current version | Product Support Critical fixes Security updates Non-security updates |
| Other versions | None |
RealVNC Connect 6
Support for RealVNC Connect 6 ended on 31 March 2025. Since then, RealVNC Connect 6 has not received security updates or critical fixes, and vulnerabilities addressed in RealVNC Connect 7 and 8 are not remediated in this version.
In line with our lifecycle policy, new RealVNC Connect 6 licence keys are not routinely issued. To continue benefiting from the latest security protections, product improvements, and technical support, we recommend upgrading to RealVNC Connect 7 or 8.
For organisations operating in offline or air-gapped environments, we recommend using On-Premise Management Console, which is designed to support disconnected deployments while providing centralised licensing and device management. It's compatible with RealVNC Connect Viewer 8.3.0+ and RealVNC Server 7.15.0+.
If legacy hardware constraints are making an upgrade difficult, please contact your account manager or RealVNC Support to discuss the options available to you.
VNC 5.x
Support for VNC 5.x ended on 3 October 2022. Since then, VNC 5.x, like RealVNC Connect 6, has not received security updates, and new licence keys are not issued. We recommend upgrading to RealVNC Connect 7 or 8 so you can continue to benefit from current security protections and access technical support.
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