Recently upgraded to RealVNC Connect v8?
If you have recently upgraded to RealVNC Connect v8, click here.
This is caused when you are connecting to Apple's built-in Screen Sharing/Remote Desktop (ARD), or a non-RealVNC VNC Server, instead of RealVNC Server.
We recommend installing RealVNC Connect to get a much better experience.
To get started, please see our Getting Started for macOS guide here.
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