Transferring Files Between Computers

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If your subscription includes the File Transfer feature, you can transfer files between RealVNC Viewer and RealVNC Server running on desktop platforms.

File transfer is not available when using RealVNC Connect for Mobile (Android and iOS).

Sending and Receiving Files

To start a File Transfer session, navigate to the toolbar at the top of the RealVNC Viewer window and click the File Transfer button.

Toolbar.png

Using File Manager

New in RealVNC Viewer 7.9.0 and RealVNC Server 7.9.0

The File Manager window will pop up. To send a file from your local device, select the file from the left-hand side by clicking on it, and click the 'Send' button.

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You will see the file appear on the right hand side once it has finished transferring.

You can view a list of all the files that have been transferred during your remote session by opening the 'Transferred Files' tab at the bottom of the window.

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To receive a file from your remote device, select a file from the right-hand side by clicking on it, and click the 'Receive' button. 

Receive file.png

Use Copy & Paste (Windows only)

The simplest and most convenient way to transfer files and folders between computers is to use copy and paste. It can be enabled or disabled using the ClipboardFT parameter in RealVNC Server.

Copy and paste file transfer is currently only available when both RealVNC Viewer and RealVNC Server computers are running Windows.

Using legacy File Transfer

If you are running RealVNC Viewer 7.9.0 and RealVNC Server 7.9.0 or later, you can switch back to the legacy version of File Transfer if you prefer.

To use the legacy version, set the "UseLegacyFileTransfer" parameter to TRUE in either RealVNC Server (to disable for all users) or RealVNC Viewer (to disable for a specific user).

If you are running a version of RealVNC Viewer and/or RealVNC Server earlier than 7.9.0, you do not need to change any settings.

Sending files to RealVNC Server

Watch the video:

Fetching files from RealVNC Server

Watch the video:

Troubleshooting File Transfer

If file transfer does not work, check the following:

  1. Check that your subscription includes File Transfer. You can check this at the top of this page.
  2. Has RealVNC Server been configured to disable file transfer? If you have access, check global permissions on the RealVNC Server Options > Users & Permissions page. 
  3. Has RealVNC Server been configured to prevent you transferring files? If you have access, check permissions for the user you are registered as on the RealVNC Server Options > Users & Permissions page.
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  • It didn't work for me. I can neither upload nor download files. After clicking "Send files..." and selecting a file, nothing happens.

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