Signing in to RealVNC Connect with Okta

Follow

SSO - Legacy.png
Available-on-all-AddOn-BF.png

If you or your organization have opted to link your RealVNC Connect Team to Okta, you need to use your organisation/work account to sign in to RealVNC Connect instead of a RealVNC account. To discuss enabling sign-in using Okta for your Team, please contact us.

Signing in to RealVNC Viewer

Desktops

To sign in to RealVNC Viewer for Desktops with Okta, follow the steps below.

  1. Open RealVNC Viewer and click Sign In.

    SSO_Desktop_1.png

  2. Click the Sign In with your organization button.

    SSO_Desktop_2.png

  3. Enter your Okta email address, and click OK.

    SSO_Desktop_3.png

    Note, if your system administrator has created a pre-configured RealVNC Viewer or configured the OidcOrgIdentifier parameter using policy this step and step 4 will be automatically skipped by RealVNC Viewer.

  4. If your email address is recognised, your web browser will open. Skip to step 5.

    If your email address is not recognised, you will be prompted to enter an OIDC identifier instead.

    SSO_Desktop_4.png

    After entering a valid OIDC identifier, your web browser will open. Continue to step 5.

    If you do not know what your OIDC identifier is, please contact your system administrator.

  5. Sign in using your Okta account details and complete any 2FA steps required by your organisation.

    Okta1.png

    Okta2.png

  6. Click Open on the browser pop-up that appears to complete the sign in to RealVNC Viewer

    Okta3.png

  7. You will be signed in to RealVNC Viewer and your Team and computers will automatically appear

    Okta4.png

Mobile

  1. Open the RealVNC Viewer app and tap the Menu icon in the top left

    mobile1.jpg

  2. Tap the Sign In button

    android

  3. Tap the Sign in with your organization link

    mobile3.jpg

  4. Enter the Organization Identifier that was provided by your system administrator and tap Continue

    mobile4.jpg

  5. Your browser will open to Microsoft's sign in page. Select the account you want to sign in with and complete the sign in process

    mobile5.jpg

  6. Click Continue when prompted about signing in to VNC-Connect-SSO

    mobile6.jpg

  7. You will be signed in to RealVNC Viewer and your Team and computers will automatically appear

      android  android

Signing in to the RealVNC Connect Portal

To sign in to the portal with SSO, follow the steps below.

  1. Navigate to RealVNC Connect Portal.
  2. Click the Sign In with SSO button.

    sso-portal-1.png

  3. Enter your organisation/work email address, and click Sign In.



  4. If your email address is recognised, you will be taken to the sign-in page for Okta.

    If your email address is not recognised, you will be prompted to enter an OIDC identifier instead.

    sso-portal-3.png

    After entering a valid OIDC identifier, you will be will be taken to the sign-in page Okta.

    If you do not know what your OIDC identifier is, please contact your system administrator.

  5. Sign in using your Okta account details and complete any 2FA required for your organisation.

    Okta1.png

    Okta2.png

  6. You will be returned to the RealVNC Connect portal and signed in with your Okta account.

Signing in to RealVNC Server

It is not currently possible to apply your subscription to RealVNC Server by signing in with an Okta account. Instead, you need to use a cloud connectivity token. For more information, please see Using Cloud connectivity tokens.

Was this article helpful?
0 out of 0 found this helpful

Comments

0 comments

Article is closed for comments.