On-Demand Assist
- What On-Demand Assist session events are logged for review purposes?
- How do I see session history for On-Demand Assist?
- How should a technician log out or lock a remote computer?
- How should a technician reboot a remote computer?
- How does a technician start an On-Demand Assist session?
- How do I name an On-Demand Assist technician?
- How do I add On-Demand Assist to my subscription?
- What platforms are available for On-Demand Assist?
- Do I need to install and license any software to use On-Demand Assist?
- Can an On-Demand Assist technician perform administrative operations?
- Can an On-Demand Assist technician transfer files?
- Can an On-Demand Assist technician and end user chat, or leave a message?
- Can an end user stop an On-Demand Assist session?
- What happens if an On-Demand Assist session is interrupted?
- Can I monitor an in progress On-Demand Assist session?
- Can an On-Demand Assist technician see their own session history?
- Can I customize On-Demand Assist branding for the end user?