Troubleshooting
- iOS 13 & iPadOS Beta - Issues with VNC Viewer
- Remote access to Mac OS Mojave (10.14) is view-only
- How do I get debug logs?
- Why can’t I connect?
- Why does VNC Viewer disconnect when I switch apps? (iOS)
- VNC Viewer for Android 3.5.0 causes LineageOS devices to reboot
- VNC Server does not start on Raspberry Pi unless a mouse/keyboard are connected
- How do I obtain Diagnostics for RealVNC Support?
- VNC Server is not licensed correctly
- What do I do if I don't receive an email for email verification/password reset/device authorization?
- How do I contact RealVNC?
- Bluetooth/physical keyboard not working in VNC Viewer on iOS 12
- Dynamically-filled/form field PDFs do not print correctly with VNC Connect
- Could not manipulate the mirror driver
- Understanding Windows socket error codes
- Mouse cursor disappears after upgrading to VNC Viewer for Android v3.4.0
- VNC Viewer for Android crashes after upgrade to v3.4.0
- Hosted Application error: HTTP Unauthorized
- What should I do if my VNC Server or VNC Viewer app crashes?
- How do I re-join a VNC Server to the cloud, or change which team VNC Server belongs to?
- An authentication error occurred. See the VNC Server error log for details.
- Why can't I hear audio/sound during a remote access session?
- Hosted Peer-to-Peer error: Connectivity could not be established
- Too many security failures
- I can't send a Ctrl-Alt-Delete combination to my Windows computer
- The VNC Server tray icon is not available in Gnome
- Why is VNC Server not currently listening for Cloud connections?
- Application windows are resized or moved to one monitor when VNC Viewer connects
- Display issues when connecting to VNC Server running on Windows 10
- SSO fails on *NIX with error: "Unspecified GSS failure"