RealVNC client on Win 7 is unreliable

When I try to open the RealVNC client on Windows 7 (to connect to Mac server), it often freezes up before displaying my available connections, or sometimes freezes up when I try to open the connection to my MacOS client.   It HAS worked but usually does not work and I get frustrated and resort to another method because of all the waiting.

How can I change my client configuration to make it more reliable?

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