The video client freezes if the mouse is not moved

As the title suggests, if the mouse is not moved for some time (I have not seen how long) the video remains frozen (the client does not disconnect). As soon as the mouse is moved, the video goes back online. The various timeout parameters that I found on the server and on the client I set them all to 0.
Which parameter have I not configured correctly?

Ettore S.



1 comment
  • Official comment

    Hi Ettore,

    Thanks for your message and sorry that no-one replied sooner. This sounds like the monitor connected to the VNC Server might be turning off after a period of inactivity, causing the display to freeze. Can you please check your VNC Server computer's power/display settings to check for a timeout?



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