Ubuntu Authentication Error
I've installed VNC Server on Ubuntu 22.04 Jammy. When I try to open VNC server I get a prompt asking for my password: "Authentication is needed to run '/etc/VNC/vncservice' as the super user."
Even after I input my password nothing happens. I have checked systemctl and the vnc-server service is running.
Any advice would be appreciated.
Comments
Same problem here.
Same here, I run Ubuntu 22.04, I have disabled Wayland on /etc/gdm3/custom.conf and the services vncserver-x11-serviced.service & vncserver-virtuald.service shows as active and running.
I think is a general issue with Ubuntu. When I type 'sudo vncserver' it says it's not finding license keys.
I installed vncserver following this:
https://techviewleo.com/install-realvnc-server-and-client-on-ubuntu/
Same as me, I can't open the GUI on Ubuntu 22.04.
cat /usr/vnc/config
# Default X Server command-line parameters for VNC Server.
#
# This file is automatically generated. DO NOT EDIT.
# To override settings in this file, create or edit /etc/vnc/config.custom.
# Continue even if standard ports fail
-pn
# Default font path (from xset)
-fp "/usr/share/fonts/X11/misc,/usr/share/fonts/X11/Type1,built-ins"
Protected by UK patent 2481870; US patent 8760366; EU patent 2652951.
See https://www.realvnc.com for information on VNC.
For third party acknowledgements see:
https://www.realvnc.com/docs/6/foss.html
OS: Ubuntu 22.04, Linux 5.15.0, amd64
Error: No license keys found.
Run vnclicense to apply the license key associated with your Enterprise
subscription. [NoLicense]
sudo systemctl status vncserver-x11-serviced.service vncserver-virtuald.service
● vncserver-x11-serviced.service - VNC Server in Service Mode daemon
Loaded: loaded (/lib/systemd/system/vncserver-x11-serviced.service; enabled; vendor preset: enabled)
Active: active (running) since Wed 2023-01-18 10:13:48 AEDT; 10min ago
Main PID: 4552 (vncserver-x11-s)
Tasks: 2 (limit: 4625)
Memory: 2.2M
CPU: 10ms
CGroup: /system.slice/vncserver-x11-serviced.service
├─4552 /usr/bin/vncserver-x11-serviced -fg
└─4554 /usr/bin/vncserver-x11-core -service
Jan 18 10:13:48 ubuntu2204 systemd[1]: Started VNC Server in Service Mode daemon.
Jan 18 10:13:48 ubuntu2204 vncserver-x11[4554]: ServerManager: Server started
● vncserver-virtuald.service - VNC Server in Virtual Mode daemon
Loaded: loaded (/lib/systemd/system/vncserver-virtuald.service; enabled; vendor preset: enabled)
Active: active (running) since Wed 2023-01-18 10:06:44 AEDT; 18min ago
Main PID: 987 (vncserver-virtu)
Tasks: 1 (limit: 4625)
Memory: 3.8M
CPU: 25ms
CGroup: /system.slice/vncserver-virtuald.service
└─987 /usr/bin/vncserver-virtuald -fg
Jan 18 10:06:44 ubuntu2204 systemd[1]: Started VNC Server in Virtual Mode daemon.
Jan 18 10:06:44 ubuntu2204 vncserver-virtuald[987]: main: started
sudo vncserver
[sudo] password for xxxxx:
VNC(R) Server 6.10.1 (r47571) x64 (Jul 21 2022 17:20:14)
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RealVNC and VNC are trademarks of RealVNC Ltd and are protected by trademark
registrations and/or pending trademark applications in the European Union,
United States of America and other jurisdictions.
Hi all,
The vncserver command starts Virtual Mode, which is an Enterprise only feature. Other subscriptions need to use Service Mode which is started by running:
sudo systemctl enable vncserver-x11-serviced --now
For those that cannot open the GUI, please double check you have disabled Wayland as shown here: https://help.realvnc.com/hc/en-us/articles/4417193011857
and rebooted the VNC Server computer afterwards.
If the VNC Server GUI still doesn't appear after selecting it in Applications, try manually opening it by running the command:
sudo vncserver-x11 -service -showexistingstatus
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