Protocol error: bad pixel format

Hi,

I´m using VNC Viewer 6.22.315. 

I haven't been able to log in for a few weeks. This is the error that appears to me:

Protocol error: bad pixel format: depth 32 (32 bpp) little-endian rgb
max 255,255,255 shift 16,8,0 alpha max 38550 shift 150

I have tried changing the image quality and resolution but still the same error.

Any ideas?

Thanks in advance.

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