VNC server is not currently listening for cloud connections
I tried all the suggestions listed here https://help.realvnc.com/hc/en-us/community/posts/4412477244049--VNC-Server-not-currently-listening-for-Cloud-connections-?input_string=VNC%20server%20is%20not%20currently%20listening%20for%20cloud%20connections
and I still cannot connect to the PC. I can connect to other PCs in the same office via cloud connections (Win 7 and Win 10).
PC Firewall is disabled. My viewer lists the PC with the others listed for cloud connections. The PC is listed on my team page a realvnc.com and the server has been uninstalled and reinstalled. My antivirus (Sentinal 1) does not show it blocking the connection
Thru VPN I can connect to the PC via IP address and from other PCs in the office.
Any other suggestions?