Can someone help on this please?
Is there a process to manage security incidents?
If 'Yes', please describe the process.
See below for guidance:
(a) Record and track.
(c) Client/FI information.
(d) Date and time of incident/problem.
(e) Description of incident/problem.
(f) Incident type.
(g) Application, systems and / or network component impacted.
(h) Escalation and approvals.
(i) Actions taken to resolve the incident or problem, including date and time action was taken.
(j) Post-mortem on incidents that includes root-cause analysis.
Note: If the controls above does not apply to your application(s) / engagement please indicate as N/A.
1) can someone let me know if all these can be complied with RealVnC?
2) I need detail explanation to all sub points e.g. a), b), c) and etc
I can see that you've created a ticket with us about this, the team will be in contact shortly.
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