Connect from outside to a computer in the office
Hello
is it possible to connect from a Client which is not connected to the office network (only internet access) to a client in the office without using instant support. resp. i can connect to my office computer from outside (only internet access) without confirmation etc.
Comments
I just replaced the router in my office today. Internet is fine in the office, but now not able to connect from home. Why?
Anyone home?
Hi Marco,
Yes, you can use VNC Server with cloud connectivity: https://help.realvnc.com/hc/en-us/articles/360002249737-All-About-Cloud-Connections
Thanks,
Jack
Hi Ken,
If using cloud connectivity, please try the steps here: https://help.realvnc.com/hc/en-us/articles/360003474692
If using direct, please ensure you have setup port forwarding on your new router: https://help.realvnc.com/hc/en-us/articles/360002249797-All-About-Direct-Connections-#setting-up-a-direct-connection-over-the-internet--0-3
Note: we recommend using cloud for connections over the internet, instead of direct.
Thanks,
Jack
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