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Unable to apply an offline license.

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Maxime MADEC
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Hello, I installed the Windows version of VNC Server 7.12.1. When selecting the offline license, I get an "invalid offline license file" error. However, the file is indeed a .lic file and has already been deployed on machines in Europe. I am located in the US. Thanks
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    RealVNCSupport

    Hi Maxime,

    Thanks for reaching out. Sorry to hear you're having trouble applying your offline license.

    Since the .lic file is working on your other machines, we'd recommend contacting our Support team so they can take a closer look at the license validation error you're experiencing with VNC Server 7.12.1.

    You can submit a support request here: https://help.realvnc.com/hc/en-us/requests/new

    Our team will be happy to assist you further.

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