logging in

Cannot log in on trial run to server from viewer.  I am ok with viewer password but when logging to server I get either username or password were entered incorrectly.  What login do I use?  If server info it does not work.  If computer login it does not work.  The user does not know microsoft account info, so do I have to try and create one?

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  • If you have a professional or enterprise subscription, the default is system authentication - so you enter your username and password as if you were logging in. The default out of the box behaviour is that only Admins can log in so if you aren't a member of the Administrators group you probably need to go into the server permissions and add your users(s).
    If you attach a screenshot we may be able to help more.

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