realvnc viewer failed to sign in to account due to network error

Paratest

March 15, 2021 19:50

Hello experts,

I installed the realvnc server on the remote pc and downloaded the standalone viewer on the client pc. But I cannot login into viewer, its giving error that "realvnc viewer failed to sign in to account due to network error".

Looking forward for a solution please.

Thanks

Comments

4 comments

Charlie Sharpe
March 16, 2021 20:26

sounds like its an issue with your internet connection on the viewer or somethings being blocked in your local network. Maybe check if your firewall is blocking anything?

https://help.realvnc.com/hc/en-us/articles/360002253158-Network-Access-Requirements-

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Aditya Kumar
January 19, 2022 16:34

How to remove vnc viewer sign-in error

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Vedant Nipane
June 01, 2023 10:26

I am having the same issue. Can anyone help in figuring out what may be the issue?

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janleniehabraken
November 11, 2023 11:26

I found that you need to set up permissions for VNC user on the VNC server.

This solved our problem.

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