Like any advanced tools, they can either be used to enhance the customer's experience or enable the a company to become complacent. In this case the latter.
I don’t know what has happened recently, new management potentially? But they have now prioritized profit over customer service and the product quality
Feels sad to watch their spiral into corporate greed - I wish them well but it’s a shame yo lose what was once a great product and company. Hopefully they will see the error of this as people jump ship to better products
Comments
Like any advanced tools, they can either be used to enhance the customer's experience or enable the a company to become complacent. In this case the latter.
I don’t know what has happened recently, new management potentially? But they have now prioritized profit over customer service and the product quality
Feels sad to watch their spiral into corporate greed - I wish them well but it’s a shame yo lose what was once a great product and company. Hopefully they will see the error of this as people jump ship to better products
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