I can't use gestures on my Ipad to control my Mac and a bug on the keyboard.

the app does not allow me control my Mac through my Ipad. I already connect my computer and I can see the screen, but I can't click anywhere and I can't use the keyboard too. the only thing I can do is to zoom and move the screen. if I try to write  on the keyboard but a pop-up ask me to allow paste from Mac . I clicked allow but the the popup never stop appearing and I have to close the app. I can't talk to a person to help me.

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