VNC not connect

I am using Home/Lite account for my home pc and devices. 

Today suddenly I am getting error : Hosted Bootstrap error: No more Bootstrap servers.

I remove and reconnect device in account and also update the software but still I am facing this same issue. 

 

Can any one help me to fix this issue. 

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Comments

73 comments
  • I am having the same issue today! Anyone knows what's going on?

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  • 9
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  • RealVNC services cannot be contacted.  The error message is:

    Hosted Bootstrap error: No more Bootstrap servers

    If this problem persists, re-register VNC Server with RealVNC services or contact RealVNC technical support.

     

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  • Same problem here: Hosted Bootstrap error: No more Bootstrap servers

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  • I'm also having the same problem, please help solving it.

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  • Also have the same problem, help!

     

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  • Issue with Cloud Connectivity
    Incident Report for RealVNC
    Update
    We are working on resolving the issue.
    Posted 9 hours ago. Aug 19, 2023 - 12:05 UTC
    Update
    We are continuing to work on the issue affecting some customers.
    Posted 11 hours ago. Aug 19, 2023 - 09:48 UTC
    Update
    Some customers may continue to experience issues when attempting to connect to devices via the RealVNC Cloud. We are working on the issue. We apologise for any inconvenience caused while we work on resolving this issue.
    Posted 16 hours ago. Aug 19, 2023 - 04:40 UTC
    Monitoring
    A fix has been implemented and we are monitoring the results.
    Posted 17 hours ago. Aug 19, 2023 - 03:36 UTC
    Identified
    We have identified the issue and are working on restoring services
    Posted 18 hours ago. Aug 19, 2023 - 03:27 UTC
    Investigating
    Customers may experience issues making cloud connections. We are working on this issue. We apologise for any inconvenience caused.
    Posted 21 hours ago. Aug 19, 2023 - 00:07 UTC

    Source :

    https://status.vnc.com/incidents/pj8b0v46lv35

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  • I use vnc in Windows 10 but today I didn't get a connection with my server anymore. Only the message: No more boostrap servers. But my server is to see in my account.

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  • mismo error:

    Hosted Bootstrap error: No more Bootstrap servers

     

    ayuda!!!!!!!!!!!!!!!

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  • Still dosent work. After start VNC Server, status is ok, but VNC viewer cant connet in my server, and after 5 min, status VNC server again ERROR

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  • Estou com mesmo erro! Em dois PCs diferntes.

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  • I think that developers are chillout by the sea and don't even know that their cloud servers are down

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  • Belarus – doesn`t work.
    I can`t use VPN in my network. So, I turn my mind to old fellow TigthVNC.

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  • Also have same problem.

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  • i'm logged in. See the machine on the other site but i can not connect to it.
    No errors.... it does just. nothing

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  • RealVNC 서비스에 연결할 수 없습니다. 오류 메시지는 다음과 같습니다.

    호스팅된 부트스트랩 오류: 부트스트랩 서버가 더 이상 없습니다.

    이 문제가 지속되면 VNC 서버를 RealVNC 서비스에 다시 등록하거나 RealVNC 기술 지원에 문의하십시오.

     

     

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  • I installed it here again, upon starting it was fine, but after a while, the same error message appeared, and I can't connect to the PC through VNC Viewer.

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  • is vnc able to connect?

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  • Let's ask ChatGPT:
    The error message you're encountering, "Hosted Bootstrap error: No more Bootstrap servers," seems to be related to VNC (Virtual Network Computing) server software. VNC is a remote desktop sharing protocol that allows you to access and control a computer's desktop environment remotely.

    In the context of VNC, "Bootstrap servers" typically refer to servers that help initiate and establish connections between VNC clients (remote machines that want to access a desktop) and VNC servers (machines whose desktops are being shared). Bootstrap servers play a role in the initial setup of a connection, allowing the client to locate and connect to the appropriate VNC server.

    The error message you provided, "No more Bootstrap servers," suggests that the VNC server you're trying to connect to is experiencing a problem where it has exhausted its available Bootstrap servers, meaning there might not be any servers left to facilitate new connections. This could be due to various reasons:

    1. **Server Overload**: The VNC server might be overwhelmed by too many incoming connection requests, leading to the exhaustion of available Bootstrap servers.

    2. **Network or Configuration Issues**: There could be network issues or misconfigurations that prevent the VNC server from properly establishing connections with Bootstrap servers.

    3. **Software Bugs**: There might be bugs or glitches in the VNC server software that are causing it to mishandle Bootstrap server resources.

    4. **Resource Limitations**: The server's resources, such as available memory or network bandwidth, could be limiting its ability to handle new Bootstrap server connections.

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  • But Russia still dosent workit.

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  • Has anyone been able to connect to the vnc viewer?

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  • If I use the trail version, I can connect the server via IP. But the cloud is still no hope.

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  • Estou tendo o mesmo problema. Alguma resolução?

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  • Same problem here: Hosted Bootstrap error: No more Bootstrap servers

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  • Same as here..

    Error connecting to RealVNC services

    RealVNC services cannot be contacted.  The error message is:

    Hosted Bootstrap error: No more Bootstrap servers

    If this problem persists, re-register VNC Server with RealVNC services or contact RealVNC technical support.

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  • Same here, Help!!!!!!

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  • I was started to use VNC yesterday and spend the whole day by thinking I'm doing something wrong.

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  • same here on my macOS13

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  • No.

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  • any solution yet ?

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