Flashing VNC Viewer image when connecting to VNC Server on Windows 11

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We are aware of some customers experiencing a flashing black screen when connecting to VNC Server running on Windows 11. Our development team are investigating this issue as part of ongoing work to confirm Windows 11 as a supported platform, which is expected by the end of Q4 2021.

If you are affected by this, you can resolve the issue by disabling DirectX tracking in VNC Server's Options, Troubleshooting section.

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This can also be configured by changing the CaptureMethod parameter in the Expert section to a value of 1.

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