Can I customize On-Demand Assist branding for the end user?


On-Demand Assist - the new name for Instant Support

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Yes, depending on your subscription.
Note: Branding is not available during a trial. Please contact Sales if you would like to discuss this.

You can specify a company name, brand logo, and app icon on the Branding page of your RealVNC account. These appear:

  • On the web site visited by the end user to download the disposable app.
  • In the disposable desktop app itself. Branding is not available for the VNC Server for Mobile app.

You can also choose a slug for the download web site so your name appears in the URL, for example

Note: Branded download sites and apps can take up to 24 hours to go live.

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