Can an Instant Support technician see their own session history?


Yes. Instruct a technician to sign in to their personal RealVNC account and navigate to the Sessions page.

By default, a technician cannot see sessions conducted by other technicians. If you need to make this possible, promote that technician to be an Administrator or a Manager on the People page of your account.

Was this article helpful?
0 out of 0 found this helpful



Article is closed for comments.