Can I add capacity mid-subscription?


On-Demand Assist - the new name for Instant Support

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Yes, at any time.

You can do this on the Billing page of your RealVNC account. To add capacity to:

If you currently only have one of these capabilities, you can add the other.

Note that in some circumstances, we’ll replace your old subscription with a new one, notify you of the new renewal date, and credit you for any full unused months.

If we do give you a new subscription, you only need relicense the software in certain circumstances. Most of the time, we’ll handle relicensing automatically for you.

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