If you have received an invoice but we have not yet taken payment, payment will taken in the next few days.
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Enterprise customers only
If you are renewing your Enterprise subscription and originally licensed the VNC Server application using a 25 character license key, please don't forget to apply the new key you'll find on the Deployment page of your RealVNC account. Otherwise, remote access will stop.
There's no need to do anything if you originally licensed VNC Server by signing into the License Wizard using your RealVNC account credentials - we'll apply the new key automatically for you.
Providing your computer is connected to the Internet, note you can switch to having your license key applied automatically at renew-time without enabling cloud connectivity. See how to do this.