VNC Viewer is no longer remembering my passwords

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Workaround 1

In VNC Viewer > Preferences > Privacy please tick 'Protect VNC Viewer with a master password', set a password and then click Apply, OK.

Once you have done this, re-open your Preferences and untick 'Protect VNC Viewer with a master password' and retry your connection.

Workaround 2

Note: The already-saved passwords will no longer exist.

Windows

  • Go to C:\Users\<user>\AppData\Local\RealVNC\vncviewer.d
  • Delete or rename the files passwords.json and passwords.encmaster

Mac/Linux

  • Go to ~/.vnc/config.d/vncviewer.d
  • Delete or rename the files passwords.json and passwords.encmaster
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2 comments
  • 3Q very much, I have solved my problem!

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  • WOW nice one Jack worked first time am so pleased. Thank you.

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