If your RealVNC Server is not joined to the RealVNC cloud, you can provide access to users securely via RPort tunnel whilst retaining all the security features and capabilities such as High Speed Streaming, Audio, Multi Factor Authentication as if you were connecting direct on the same local area network.
NOTE: RealVNC strongly recommends against opening RealVNC to the internet on your firewall or NAT router. Use cloud connections or RPort tunnel to connect if internet access is required without using RealVNC Cloud connections.
To enable access to a device running RealVNC Server, specify RealVNC as the service which will automatically set the port to 5900.
NOTE: if your RealVNC Server has been configured to listen on a different TCP/UDP port, change this in the Port field as needed.
Specify the IP address or network range you want to grant access to in the ACL section and hit Add Tunnel. Alternatively, selecting Only my current IP address will modify the tunnel configuration automatically to the IP address of your RPort web login.
You can also optionally specify the Close tunnel after inactivity and Destroy tunnel after fields as required to maximise security.
In the example below a RealVNC tunnel is being created to client LOKI only for the current RPort user's IP address.
The tunnel will close after 5 minutes of inactivity and will be destroyed after 2 hours 30 minutes.
To connect to the computer, simply click on the tunnel and RealVNC Viewer will open automatically and you will be prompted for your login details. Once entered successfully, the connection will be established.
You can also copy the tunnel address to send to those you want to be able to use it (for example, your technicians, support agents etc).