Connecting to a device running Windows, Mac, or Linux?
How do I get started with RealVNC Connect on Windows?
Setting up your account
The video below shows how to get started:
To subscribe to RealVNC Connect, see How do I subscribe to RealVNC Connect?
Connecting from an Android device
- On your mobile device, open the Play Store and download the 'RealVNC Viewer: Remote Desktop' app.
- Sign into RealVNC Viewer with your RealVNC account credentials.
- You will see your remote computers listed, click to connect.
- You will be asked to authenticate to the remote computer. System Authentication is the default method of authentication to RealVNC Server. This means you will need to use the username and password of an account on the remote computer. For more information, see What username and password do I enter when I'm trying to connect to RealVNC Server?
Connecting to an Android device
Only the following subscription plans allow connections to RealVNC Server for Mobile:
This guide focuses on connecting to RealVNC Server using On-Demand Assist. If you want to connect using an MDM, please see here.
- In RealVNC Viewer, click the On-Demand Assist button to generate a unique 9-digit code for your session.
- On your mobile device, open the Play Store and download the 'RealVNC Server' app.
- Open the RealVNC Server app on your mobile device, enter the 9-digit code, and click Listen for connections.
- When you are ready to start the session select Start Now.
- Ensure you have closed any apps that may contain personal information and select Confirm.
Please note, RealVNC Server for Mobile connections are view only; control is not possible.
Connecting from an iOS device
- On your mobile device, open the App Store and download the 'RealVNC Viewer: Remote Desktop' app.
- Sign into RealVNC Viewer with your RealVNC account credentials.
- You will see your remote computers listed, click to connect.
- You will be asked to authenticate to the remote computer. System Authentication is the default method of authentication to RealVNC Server. This means you will need to use the username and password of an account on the remote computer. For more information, see What username and password do I enter when I'm trying to connect to RealVNC Server?
Connecting to an iOS device
Only the following subscription plans allow connections to RealVNC Server for Mobile:
This guide focuses on connecting to RealVNC Server using On-Demand Assist. If you want to connect using an MDM, please see here.
- In RealVNC Viewer, click the On-Demand Assist button to generate a unique 9-digit code for your session.
- On your mobile device, open the App Store and download the 'RealVNC Server' app.
- Ensure you have enabled Notifications for both the RealVNC Server app and for screen sharing sessions. Read more here.
- Open the RealVNC Server app on your mobile device, enter the 9-digit code, and click Listen for connections.
- Click Start Broadcast, and Confirm to accept the connection.
Please note, RealVNC Server for Mobile connections are view only; control is not possible.
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